their online products are worthless.
I actually give my real name here as I too have been a victim of this shoddy, manipulative company. I have had a 22 year career in Yellowpages. Never working for DEX as I always believed they were like used car salesman, ready to threaten their customers into over priced print products, and relying on scare tactics to get the contract signed with an increase. Then the woes of their many bankruptcies, and the fact that the print is dying dying dead. Them Viola then try to reinvent themselves as online marketing pros. Let me tell you there is way more to online marketing than a one dimensional ad, with a big phone number in it. They say they place their clients on-line for free with a print contract. They do on the 3th or 4th page of dexknows.com. They say they built websites, yes templates that Google does not recognize as your own site. only 2% of all searches online go to Internet Yellowpages (IYP’s) , and that in itself shows how useless this all is their are hundreds of IYP’S… Think about it when you search do you default to Google or type in dexknows.com or yellowbook360.com.
My point is this: We all know Google search is 68% of all searches the rest is to Yahoo/Bing, and a small fraction to 10,000 other sites. DEX had their day thier reps are not IT directed consultants, They Plagiarize websites, they DECREASE your Quality Score, they build their relevance and online presence. They lie to the customer about how SEO works. They run half baked PPC Pay-Per-Click campaigns, and they prey are their clients as pushy, downright untrustworthy, door to door salesman. Dex over charged many businesses for a very longtime. They inflate numbers of ROI,( return on investment), My advice is this if you spend money for online advertising why spend it them. They are a dinosaur print methodoly company, they were the monopoly, they have very limited Internet products. They over promise and under deliver. Their salesman are well trained at getting the contract signed, yet have very little follow-up or customer service. They are not an Internet Marketing Company that builds your online presence, they are a dying print company, ready to make money anyway they can..If they could sell Nike shoes that you could advertise on, they would be in the gym shoe business. Find a real SEO/SEM local company. The transition from Print media to Digital Media is tough, but hire experts. not desperate, bankrupt, lunatics, looking to keep filling their fat wallets with your money, and then DELIVERING NOTHING. yellowpages…GOING, GOING, GONE!!!